Insurance
We work with major insurers so accessing physiotherapy and podiatry care is one less thing to worry about. Cashless direct billing may be available for eligible members.
View our list of accepted insurance panels below.
Cashless direct billing is subject to your insurance membership terms and conditions.
Please contact your preferred clinic beforehand to confirm eligibility.
Frequently Asked Questions
Do I need a referral letter from a doctor to claim insurance for my treatment?
It depends on your insurance provider and plan. Some insurers may require a referral letter from a general practitioner or specialist before approving your claim. We recommend checking directly with your insurance provider or contacting us for assistance.
How can I check if my insurance covers physiotherapy or podiatry services?
You can confirm your coverage by contacting your insurance provider directly. If we are on your insurer's panel, our team can also help verify your benefits and coverage details before treatment begins.
How do I make an insurance claim for my treatment?
You may need to submit an invoice, medical report, and any referral letters required by your insurer. Our team can assist with preparing the relevant treatment documents for your claim.
Are follow-up consultations covered by insurance?
Follow-up consultations may be covered when they fall within your plan and are medically necessary. Coverage varies between providers, so please confirm with your insurer.
Are custom orthotics and insoles covered by insurance?
Some plans cover custom orthotics and insoles, particularly when prescribed by a registered podiatrist. Please check your policy or contact your insurer for confirmation.
Do I need to pay upfront and claim later, or is direct billing available?
This depends on your provider and coverage. When direct billing is available and we are on your insurer's panel, we may be able to handle the claim directly. Otherwise, payment may be required before reimbursement.
Still have insurance questions?
Contact the clinic you plan to visit and our team will help you understand the next steps.
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